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National Suicide Prevention Lifeline now reachable by dialing 988 on Virginia Tech phones

From: Division of Information Technology

Virginia Tech is committed to the well-being of our students and employees. In addition to on-campus resources for those in need of immediate mental or emotional health support, callers can now reach the National Suicide Prevention Lifeline by dialing ‘988’ from Virginia Tech campus phones.

The National Suicide Prevention Lifeline is a national network of more than 180 local crisis centers across the United States that provides free and confidential emotional support to people in suicidal crisis or emotional distress. Individuals who need or desire assistance can call the Lifeline 24 hours a day, 7 days a week and be connected with a trained crisis worker in their area. All calls to 988 from campus phones will be transferred to 1-800-273-8255 (1-800-273-TALK), which is the full number for the Lifeline.

Network Infrastructure and Services (NI&S) has configured the Virginia Tech phone system to direct calls to 988 to the Lifeline in anticipation of new Federal Communications Commission (FCC) rules, which will require all phone service providers to make this change by July 2022.   

To reach the National Suicide Prevention Lifeline from a mobile phone or other non-campus phone, you may need to dial the full number (1-800-273-8255); please check with your phone service provider to see if they have enabled calls to 988 to be directed to the Lifeline. 

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