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Hokie Health: Employee Assistance Programs offer wealth of resources and services

Mental health is health. And we believe that when it comes to mental health, at Virginia Tech we are Better Together.

From: Hokie Wellness

Mental health and emotional well-being are a vital part of life and impact thoughts, behaviors, and emotions. Being mentally and emotionally healthy can promote productivity and effectiveness in activities such as work, school, or caregiving. If you need help, employees covered by the Virginia Tech’s health care plans have access to the Employee Assistance Program (EAP).

Employees may reach out to their appropriate EAP by phone or online. Benefitted employees have access to four free visits per issue with a counselor through the EAP.


Call 855-223-9277 or visit the Anthem EAP website. To access services, select “Expand to log in,” then “Log In,” and enter the company code, “Commonwealth of Virginia."

In addition to mental health services, Anthem EAP provides search tools for childcare facilities, home care, out of school clubs, school-based programs, and early education. Older adult services include adult day care, Alzheimer’s services, assisted living facilities, services for the disabled, and more. Financial and legal assistance is also available. Telehealth services are also available through the Anthem EAP program.

Anthem EAP resources include information on parenting, aging, balancing, thriving, addiction and recovery, and more.

COVA HealthAware:

Call 888-238-6232 or visit the Aetna EAP website with username “COVA” and password “COVA”.

Aetna EAP provides resources that include a mobile app, self-assessments, a resource center, legal and financial services, and more. Childcare, including centers and family care, nanny and sitter care, and summer camps, and elder care, including adult day care, assisted living, home health care, and more, search tools are also available.

Other resources available to employees are manager resources and services, parenting, aging adults, addictions, and more. Televideo behavioral health counseling is also available.

Kaiser Permanente:

Call 866-517-7042 or visit Kaiser Permanente’s EAP website.

Kaiser’s EAP program offers locators for childcare and adult care. Other services available to members include community services, legal and financial services, and schools and camps.

Information is provided on topics like emotional wellness, relationships, life events, and manager’s tools. Mobile apps to help manage health and safety and resilience are also available. Resources include audio clips, assessments, trainings, videos, and webinars. Telehealth and video sessions are available.

For non-benefitted employees, Hokie Wellness can help with available resources similar to what is provided through EAP.

A virtual information session will be held on Wednesday, March 24, from 12-12:45 p.m. to discuss existing emotional well-being resources for employees. Participants will learn about the Employee Assistance Program, mindfulness classes, resiliency classes, caregiving support resources, and more. Time for Q&A will be provided. Registration is required.

Visit the Employee Wellness at Home site for more information on virtual workshops, connection sessions, and other wellness resources. Learn more about how we can be Better Together at Virginia Tech.

Hokie Wellness serves Virginia Tech to foster a healthier community by providing prevention services, education, outreach, and resources to employees and students. If you have questions, need assistance, or want to join the Hokie Wellness Google group to stay up to date with monthly updates, contact the team at

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