From: Virginia Tech Mail Services

Mail Services is experiencing unprecedented package volumes, which in turn, has caused processing and delivery delays. We appreciate your patience and cooperation and apologize for any delays. We are working hard to make sure that all packages are delivered as quickly as possible.

What can you do?

Understand that we are experiencing volume delays and are processing packages as quickly as possible. You will get a pick-up email as soon as your packages are available.

  • Pick up your packages at the student lockers and at Owens as quickly as possible after receiving a pick-up email; unclaimed packages prevent new packages from being available.

  • All packages are available for 7 days and are considered unclaimed if not picked up within that timeframe. Packages will be returned to the sender to allow space for new packages.

  • Send all package related inquiries to studentpackage@vt.edu, and include your Tracking Number; as required for package look up.

  • Be sure to include your full address on all mail and packages, as shown below. Missing information will result in a delivery delay, as those packages will need to be manually looked up. For a complete list of building names and addresses for reference, click here.

    Address for mail and packages requirements:

    Student’s full name
    Residential Hall name, Rm #
    Street name and address
    Blacksburg, VA 24061

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